How to fix ERROR: User cannot login. Reason: Disconnected from NOW system on your Now Trading Platform.

ERROR: User cannot login. Reason: Disconnected from NOW system. on your Now Trading Platform is an SSL related error.

The possible fix to troubleshoot this error are:

  1. Updating with the latest SSL files available on your brokers website to your NOW installation folder.
  2. Reconfiguring the internet connection profile on the NOW interface to a compatible one to your new broadband connection.

If you get this error, it is best to call up your broker and let them fix it over remote computer support. It is easier that way.